Desktop Native Recents
The ReachUC Desktop Native Recents screen shows the most recent activity grouped by contact and shown in reverse chronological order (most recent first).
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Each entry will show the contact name, type of activity, and the timestamp of the latest activity.
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Right-clicking on any entry in the Recents screen will give you the option to
- Delete all messages from the contact’s history, or
- Delete all calls from the contact’s history, or
- Delete all of the contact’s history (this will remove the contacts entry from the Recents screen).
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Contact History View
Clicking on any entry will open the screen that shows all activities you have had with the entry’s contact plus giving you options for the contact and a message entry area.
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- Contact Option buttons
Call Contact – this will initiate a call to the contact
History Filter – this will show a menu used to filter the events being shown in the History Entries area. Options are:
- Outgoing calls only
- Incoming calls only
- Missed calls only
- Messages only
- See all calls and messages
Delete History – this will show a menu to delete from the history either:
- All calls only
- All messages only
- All history entries
- History Entries – These show all the activities in chronological order between you and the contact. Here you can remove a specific entry by clicking on the Delete
button beside the timestamp for each entry.
- Message Entry area
- Message Text area – click here to then type in your message.
- Attach button – click and browse to select a file to attach with your message.
- Smiley button – click and select a smiley to insert it into your message.
- Record Audio Message button – click this to record an audio message. A dialog will appear giving you a timer to show the length of the audio message, a Stop
button that will stop the recording and cancel the audio message, and a Send
button that stops the recording and sends the recorded audio as a message.
- Send button – click to send the message you composed to the contact.